top of page

Privacy Policy for Goodwin Graphics

At Goodwin Graphics, we receive, collect and store information you enter on our website’s contact form or provide us in any other way. In addition, we collect device type, browser type, session data, and previous URL information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

The only personal information collected by Goodwin Graphics is done so with the agreement of the user, via our contact form. By submitting information by way of the contact form on our website, you consent to the storage of this information for use with quotes, sales orders and further business. If you wish to have your information deleted from our CRM, contact us via email and we will delete all records possible.

 

We collect all Non-Personal and Personal Information above for the following purposes:

  1. To provide and operate our services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

​

Our website is hosted on the Wix.com platform, and Customer data is stored via ShopVOX. Wix.com provides us with the online platform that allows us to advertise our products and services to you, and generate leads. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications, as well as in the ShopVOX application, for use with quotes, sales orders and invoicing. Both services store your data on secure servers behind a firewall.

​

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute or to collect fees or monies owed. For these purposes we may contact you via email or telephone.

​

Users that submit their email addresses to our mailing list may receive emails in order to poll your opinions through surveys or questionnaires, to send updates about our company. This information will only be used for this sole purpose.

​

If you don’t want us to process your data anymore, please contact us at info@goodwingraphics.co.uk.

​

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you below that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

​

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@goodwingraphics.co.uk.

 

Change Log

This statement was last updated on 14/12/2023

Accessibility Statement for Goodwin Graphics

This is an accessibility statement from Goodwin Graphics.

​

Measures to support accessibility

Goodwin Graphics takes the following measures to ensure accessibility of Goodwin Graphics:

  • Assign clear accessibility goals and responsibilities.

 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Goodwin Graphics is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

Feedback

We welcome your feedback on the accessibility of Goodwin Graphics. Please let us know if you encounter accessibility barriers on Goodwin Graphics:

  • Phone: 01305 851525

  • E-mail: info@goodwingraphics.co.uk

  • Visitor Address: Unit 8a, Hybris Business Park, Warmwell Road, Crossways, Dorchester, DT2 8BF

  • Postal Address: Goodwin Graphics, Unit 8a, Hybris Business Park, Warmwell Road, Crossways, Dorchester, DT2 8BF

​

We try to respond to feedback within 2 working days.

 

Technical specifications

Accessibility of Goodwin Graphics relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

  • SMIL

These technologies are relied upon for conformance with the accessibility standards used.

 

Limitations and alternatives

Despite our best efforts to ensure accessibility of Goodwin Graphics , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Goodwin Graphics:

  1. feedback from user: some images may not have an alternative text because some images are for decoration and do not require alternative text. We are trying to limit these types of images. Please contact us if your require further assitance.

 

Assessment approach

Goodwin Graphics assessed the accessibility of Goodwin Graphics by the following approaches:

  • Self-evaluation

 

Date

This statement was created on 14/12/2023

bottom of page